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More tags: help desk software, helpdesk, service desk, support ticket software, web based, online, customer support, itil, sla, live chat, knowledge base, forum, downloads, news,
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Category : |
Business - Business |
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Platform : |
Windows2000, WinXP, Windows2003, Windows Vista Business, Unix, Linux, Linux Console, Linux Gnome, Linux GPL, Linux Open Source, OpenVMS |
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Price : |
USD 340.00 |
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Developer: |
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Rating : |
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License : |
Shareware |
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Limitations: |
15 Days |
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Date : |
2009-12-24 |
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Size : |
2.77 MB |
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Software In :
Business
Business
help desk software, helpdesk, service desk, support ticket software, web based, online, customer support, itil, sla, live chat, knowledge base, forum, downloads, news,
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AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product's features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right person at right time - Comprehensive Knowledge Base nd procedures - Manage SLA and get reports on support load and performance. A
Pocket BombWorldCupBrazil2014 |
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More tags: help desk software, helpdesk, service desk, support ticket software, web based, online, customer support, itil, sla, live chat, knowledge base, forum, downloads, news,
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